Using a mentalising approach in social care: Frontline Briefing (2025)
Introduction
This briefing introduces the concept of mentalising—the ability to understand our own and others' thoughts, feelings, and intentions—and its relevance in practice. It introduces mentalising theory and practical guidance for professionals working with both adults and children to enhance communication, relationships, and emotional regulation.
Professional Standards
PQS:KSS - Relationships and effective direct work | Communication | Child development | Developing excellent practitioners | Effective use of power and authority | Purposeful and effective social work | Developing excellent practitioners | Person-centred practice | Direct work with individuals and families | Supervision, critical analysis and reflection | Developing confident and capable social workers | Assuring good social work practice and development
CQC - Caring | Responsive | Effective
PCF - Critical reflection and analysis | Diversity and equality
RCOT - Understanding relationship | Collaborative | Communication | Identify needs
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